Personal Data, Consent and Cookies
Personal data refers to any information or assessment that can be linked to an identifiable individual. This may include your name, address, telephone number, email address, IP address, and browsing or behavioural history.
All processing of personal data, including collection, registration, storage and disclosure, is subject to applicable regulations, including the Norwegian Personal Data Act. We are responsible for ensuring that the processing of personal data complies with applicable legislation. The Norwegian Data Protection Authority supervises compliance with these regulations.
Optional Sharing of Information
We only collect certain information if you have actively consented to its collection. This may include information used to display advertisements to you on third-party websites based on products or services you have previously viewed.
If we use such services, we will ask for your consent through our website and only collect the relevant information if you provide it. If you do not make a choice, we will not collect this information for these purposes.
What Information Do We Collect?
To provide the best possible services, we may need to collect various types of information, including personal data. Below is an overview of how we typically collect personal data and the types of information involved. We do not collect sensitive personal data.
a) Information You Provide to Us
When you register or make a purchase through our website, you may be asked to provide information that we store, such as your name, email address, postal address and mobile phone number.
We may also store information you provide when contacting us at a later date. The information you provide may be supplemented using lookup services or social media platforms to which you grant us access.
b) Information Collected Through Your Use of Our Services
When you use our services, we may record information about which services you use and how you use them. This may include the following:
i) Your Device and Internet Connection
We may collect information about the device you use, such as the manufacturer of your mobile phone or computer, operating system and browser.
We may also collect information about your connection to our services, including IP addresses, network IDs, cookies and unique identifiers.
ii) Use of Services and Purchases
We may record information about how you use our services, including which pages you visit, when you visit them and which features you use.
c) Information Received from Other Sources
We may receive information about you if you use other services we offer through this website.
We also work closely with third parties, such as business partners, technical service providers, payment providers, delivery services, advertising networks, analytics companies, search engines and credit reference agencies. We may receive information about you from these parties, including publicly available information.
d) Cookies and Other Locally Stored Data
When you use our services or visit our website, cookies and other data may be stored on your device and subsequently accessed by us.
e) Automated Assessments
By analysing your purchases and behaviour, we may automatically categorise you as a customer.
How Do We Use Your Information?
We use personal data for the following purposes:
a) To Provide and Improve Our Services
We use personal data to provide our products and services to you. For example, personal data may be necessary for you to log in to our website or, where relevant, to complete payments for goods and services.
We also use personal data to provide the best possible user experience, including adapting content to your screen or device and ensuring that our pages load as quickly as possible.
b) To Personalise Services, Provide Recommendations and Deliver Relevant Marketing
We aim to provide recommendations, product information and personalised services that are relevant to you.
This may be based on your own behaviour, such as the pages you have visited, advertisements you have clicked on or articles you have read. It may also be based on the behaviour of other users with similar browsing patterns.
c) To Improve Digital Communication and Advertising
We use personal data to improve our advertising activities. Where applicable, information associated with your profile may be used for programmatic advertising and targeted advertising through social media platforms.
We process personal data for these purposes where we have an appropriate legal basis, including your consent where required.
d) To Compile Statistics and Understand Market Trends
We compile statistics and analyse market trends to improve and further develop our products and services.
Where reasonably practicable, we use anonymised information that cannot be directly linked to you as an individual.
e) To Prevent Misuse of Our Services
We use personal data to prevent misuse of our services. Misuse may include attempts to access other people’s accounts, fraud, spamming, harassment or other activities prohibited by Norwegian law.
Sharing of Information
In certain circumstances, we may share personal data with other companies that provide services on our behalf. This is primarily to help us deliver safe and effective services.
a) When Third Parties Provide Services on Our Behalf
We may use web development and marketing agencies to operate our website, deliver targeted advertising and manage campaigns. These providers are only permitted to process personal data in accordance with our instructions and for the purposes of providing services to us.
Where you have given the necessary consent, information may be shared with the following third parties:
Google Analytics and Google Ads
Information about how visitors use our website, including which pages are visited and when, may be shared with Google. Depending on the configuration of our services and your consent choices, this information may be associated with online identifiers.
We use this information to understand how visitors interact with our website and, where permitted, to deliver relevant advertising through Google’s advertising network, including image and text advertisements on third-party websites.
Meta Pixel (Facebook Pixel)
Our website may use Meta Pixel, a tracking technology that helps us understand whether visitors have visited our website and measure the effectiveness of our advertising.
Where you have provided the required consent, this technology may also be used to deliver relevant advertisements to you through Meta platforms, including Facebook and Instagram.
Sanity
Our website uses Sanity as its content management system (CMS) to manage and publish content.
Depending on the features and services available on our website, cookies or other technologies may be used to improve your browsing experience and remember your preferences. Any personal data collected through these technologies is processed in accordance with this Privacy Policy and applicable data protection legislation.
Contact Forms
If you submit one of our contact forms, your message will be sent to us by email and stored on our email server.
A copy of the email may also be stored in a database to ensure that we retain a record of your message if the email fails to arrive. This database is deleted periodically.
Suspected Legal Violations
We may disclose information to public authorities upon a valid request.
We may also disclose information where there is a suspicion of fraud or where the information is necessary to resolve specific disputes.
Deletion of Personal Data
We are legally required to retain certain personal data in some circumstances. Examples include records that must be retained under Norwegian bookkeeping legislation and records relating to orders, cancellation rights and warranties.
You may request the deletion of personal data we hold about you, unless we are legally required or otherwise entitled to retain it.
To request deletion of your data or to terminate your customer relationship, please contact us using the email address provided under Contact Information.
Security of Personal Data
We implement appropriate security measures to protect personal data under our control against unauthorised access, collection, use, disclosure, copying, modification or destruction.
Marketing by Email and SMS
If you have an active customer relationship with us, we may send you marketing communications by email or other electronic communication methods in accordance with Section 15 of the Norwegian Marketing Control Act, where applicable.
This may include newsletters and communications about our content, services, offers, campaigns and events via email, telephone, SMS and social media.
If you do not have an active customer relationship with us, we will only send you marketing communications where you have provided the required consent.
Your personal data may also be used to personalise these communications where permitted by law.
You may unsubscribe from marketing communications at any time, free of charge, using the unsubscribe function provided in our emails or SMS messages.
Changes to This Privacy Policy
We may update or amend this Privacy Policy from time to time.
We will notify you of any significant changes where appropriate.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority. In Norway, this is the Norwegian Data Protection Authority (Datatilsynet).
Contact Information
If you have any questions about this Privacy Policy or how we process personal data, or if you wish to request access to your personal data, correct inaccurate information, withdraw your consent or request deletion, please contact us at:
info@julivinterland.no